PassHHA / HHA Practice / Communication
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HHA Communication Practice Questions
Communication questions cover therapeutic communication, documentation, reporting observations, and working respectfully with clients of diverse backgrounds and cognitive abilities.
8
Questions
~8
On Real Exam
70%
To Pass
Question 1 of 80% complete
HHA Exam Topic
A client is crying and says "I'm scared about my diagnosis." Which is the BEST therapeutic response?
Key Topics in Communication
Therapeutic vs. non-therapeutic communication
Reporting observations to the nurse
Documentation principles (accuracy, timeliness)
Cultural and religious sensitivity
Communicating with cognitively impaired clients
End-of-life communication
Study Tips for Communication
- Open-ended questions ("Tell me how you're feeling") encourage clients to express themselves.
- Never give false reassurance ("Everything will be fine") — it damages trust.
- Always report changes in client condition promptly — when in doubt, report.
- Communicate with dementia clients using short sentences, calm tone, and simple words.
Practice Other Topics
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